Changes to the Consumer Protection Act and Highway Traffic Act made from this past year are the first steps to address these challenges, but according to CAA, more needs to be done.
Thornhill, Ontario -- November 27, 2017 -- “Crash, Cash and Backlash,” a report recently released by Aviva Canada, reinforces CAA’s advocacy efforts in encouraging the provincial government to regulate the towing industry. CAA has been actively working with stakeholders and government officials to develop a provincial regulation of the towing industry. 
 
“CAA is pleased to see Aviva Canada join the call for regulation of the tow truck industry as part of its report,” said Carlos Coutinho, CAA Club Group’s Chief Operating Officer. “Provincial regulations are one of many solutions to auto insurance fraud, which impacts consumers and insurers alike. It shows broad government consensus and reinforces the efforts made by CAA in recent years to encourage the provincial government to help resolve challenges in this sector.” 
 
Changes to the Consumer Protection Act and Highway Traffic Act made from this past year are the first steps to address these challenges, but according to CAA, more needs to be done. Problems persist with consumers getting charged excess amounts and tow truck drivers not adhering to the new laws. Regulating towing provincially would further consumer protection for motorists, provide consistent levels of training for operators, and ensure the vitality of an important industry on our roads. 
 
For more information about CAA, please visit caasco.com.