CAA SCO experiences high call volumes due to extreme cold

Thornhill, Ontario — January 3, 2014 — CAA South Central Ontario (CAA SCO) is experiencing extremely high call volumes and increased wait times due to the extreme cold weather.

We are currently experiencing approximately 1,000 calls per hour with wait times of up to 5 hours for low priority calls.

CAA SCO thanks our members for their patience during this cold snap. We are currently servicing high priority calls first, namely those stranded in the cold or safety-related situations.

Due to the high call volumes, members are being reminded they can also request service online at Members will need to enter their postal code.

Meanwhile, members can obtain their own service from an alternate tow provider and submit the receipt for reimbursement dependent on their coverage.

For more information on CAA South Central Ontario, please visit

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